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THE LONG VIEW
For Supervisors & Salaried Employees
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This company was built on the backs of movers and shakers, of people not afraid to take a seemingly hair-brained scheme and make it a reality to improve our community, our product, experience. That spirit lives on today. Our people (you) are gritty, resilient, passionate, independent thinkers. In honor of this spirit, we are pausing our normal deep dive into a leadership topic and instead, ask for your input on a number of topics.
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Why? We know you are the ones most connected and and attuned to what is going on with your employees, guests, and the ebbs and flows of our business. Summer is when we do the bulk of our planning, and we would be naïve to plan without consulting with you, our subject matter experts. For this reason, I ask you to take a little time to provide your feedback on the items below. And, if you have other ideas for improving our employee engagement or work life, send them to me or Allison Johnson so we can get them on our radar too.
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One of our primary objectives is to remove friction in your work world so that you can spend time doing more of what makes this company great: sharing the wonder with employees, guests, and each other.
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Managing Director of Engagement & Development, Human Resources
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MANAGERS' INFO MEETING RECAP
If you missed last Thursday's Managers Information Meeting, you missed a ton of great updates on our people and progress. If you would like to watch the video, contact [email protected] for the link. To read the recap notes, click here.
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Please feel free to share the notes at the above link with your employees. The MIM recap is also included on the front page of the portal under Latest News and will be linked to in next week's All Employee Newsletter.
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FEEDBACK REQUESTED: LOOKING AHEAD
The New Hire process begins with a letter of acceptance, continues through the nuts and bolts of HR's paperwork needs, and continues into the first month after an employee's first day on the job.
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In a future Long View, we will share all the work we're doing towards creating a more efficient process for employees, including new resources, guides and procedures. A couple ways you can help us now:
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- New Hire Guides:
- For Managers: Send us your ideas for information that should be included in a New Hire guide to help managers with best practices for welcoming new staff.
- For Employees: Send us your ideas for information that should be included in a New Hire guide to help them feel welcome and settle in.
- Dictionary: Check out the text of our A-Z of ASC Dictionary and email [email protected] any terms, phrases, acronyms that we may have missed that would be helpful for new employees to know.
- Feedback: Send feedback on how you'd improve the employee onboarding experience to [email protected]. What's confusing? What gets missed? What would have improved your own experience? Let us know!
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FUTURE LONG VIEWS: What other topics would you like to see a deep dive on?
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What areas do you struggle with and wish you had more resources on? Let us know at [email protected].
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FEEDBACK REQUESTED: EMPLOYEE PORTAL CALENDAR
1. Newsletter Publication Dates. If you want to submit information to an employee newsletter, you can check this calendar to see when the next newsletter is going out (All-Employee or The Long View-- Salaried for now). If you also send a newsletter regularly, please let [email protected] know the dates and we'll add it to the calendar as well. The reason for this master list of newsletters is to ensure we are not flooding employee boxes on the same day.
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2. Meetings: We'd like to include on the calendar some of the bigger meetings in our company (mountain ops, IT, departmental meetings like marketing or hotel managers, senior staff, etc.) to encourage information-sharing. ** We do NOT want to encourage drop-ins to these meetings, but rather to allow salaried folks to know when other departments are meeting in case they have helpful information to share. If you have a regular large departmental meeting that you would like to have included on the calendar, please send the following to [email protected]:
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- Department Name and Name of meeting / Type of Meeting
- Recurring date of meeting (and time, if you'd like that included).
- Best contact name and contact email/phone for meeting in order for others to share information for the agenda or ask to be included in the meeting.
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FEEDBACK REQUESTED: ENGAGEMENT SURVEY UPDATE
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We are looking at changing our Engagement Survey process. For the upcoming season, the plan is to hold the annual engagement survey and then move more towards using regular pulse surveys monthly throughout the year. The same 5 questions would be sent monthly to all employees to establish longitudinal baselines and benchmarks on employee sentiment and trends. Please take this quick survey to weigh in on what questions should be asked in future pulse surveys, which we may begin to introduce this November. Also, based on feedback we've received, the survey timing will move from the end of January to early March.
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LATEST NEWS
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LEADERS WORKSHOP THIS FALL
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You heard it at MIM, we're planning an amazing Leaders Workshop for all salaried employees this fall. This one-day workshop takes the place of Supervisor Ready and strives to align our expectations as leaders and salaried employees so that all employees have a great experience at ASC and managers have the tools they need to grow strong teams and retain top employees. Director and above sessions will take place 9/27 and 10/26. Supervisor-manager sessions will take place Nov. 3, 30, Dec 6 and 7. All sessions will be at TACAW in Basalt. These dates are tentative and when they are finalized, we will send out an invitation sign up.
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Bumps windows, which came out with the remodel, are available for free now! They will be located for pickup just outside the Buttermilk bus lane. There are 10 which are 5’0 x 6’4 in size and 10 which are 5’0 x 9’8. You must must bring your own labor to load and truck/trailer to transport. Please do not enter the job site to ask for help or look around. This is an active construction site. Feel free to share this opportunity with your employees as well.
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Enjoy the arts? The Plein Air Festival in Base Village is looking for 4-5 volunteers on Friday, August 12 at 7:00 PM for a couple of hours for set up for the art sale on the 13th and 14th. If you can help out, please contact Anne White at 970-379-6876 or or [email protected]
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Please take some time to read our Covid guidelines to ensure there's no miscommunication on our policies when an employee is sick or has covid. There is also a new CDC quarantine and isolation calculator that you may find useful on the page. If you have an employee with Covid or Covid symptoms, please reach out to your HR representative as well.
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TENANT FOR TURNS PROGRAM RETURNS | NEW HOUSING PAGES ON THE PORTAL
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Help us spread the news-- we're looking for employee housing lodging partners, and the successful Tenant for Turns program is back! You can find the details on the Employee Portal's NEW Housing Pages here. These housing pages are public -- all prospective employees should be able to view, so feel free to share. Housing allocation distribution is in the final stages. The housing department will communicate directly with departments and divisions receiving beds when the numbers are final.
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UPCOMING EVENTS
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SUSTAINABILITY METHANE PLANT TOUR | Aug. 18
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Our Sustainability Department is headed to Somerset, CO, on August 18 to tour our Methane Plant. If you're interested in joining and learning more about this ambitious project, please fill out this form. Interested employees can meet at the Somerset Post Office at 11:20 am. Please consider carpooling! Google Map: 3722 Highway 133, Somerset, CO 81434 Questions: Contact Hannah Berman at [email protected]
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MENTAL HEALTH FIRST AID TRAINING |August 15
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All supervisors are required to receive training, which is good for up to three years. Next trainings: 8/15 11am-4pm. Pre-registration and pre-work required. To sign up, email Michele Goodhard: [email protected]
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SLOPPY RECYCLING, FOLKS
Hope may be a thing with feathers, but if the feathers get in the recycling bin, it’s contaminated, and the whole thing
gets trashed. Unfortunately, that’s what has been happening at many ASC recycling stations. We’ve been using hope as a strategy. The picture to the left illustrates. We have a Lavazza bag—not recyclable. A dirty lid from a yogurt. Not recyclable dirty, and not worth bothering with. A dirty paper towel—not recyclable. Cardboard—yes, good. And a glass jar. Fine.
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Here’s the problem: when this thing fills up with similar waste and goes to the dump, it not only gets thrown in the trash because it’s contaminated, ASC gets fined. So we not only don’t recycle, but we pay more on top. Recycling in America is hanging on by a thread. Plastic has basically never been recycled. So we’re asking you to be very, very discretionary when you throw stuff in these bins: just plastic bottles, metal cans, glass, and cardboard/paper. Anything else, anything in question, just throw it out, and don’t feel bad.
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Post this flyer above your recycling bin to remind others.
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RESOURCE
Nine questions to ask your employees monthly if you'd like them to stick around. Learn more.
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